Unit 4 assessment professionalism Essay Example | Topics and Well Written Essays - 500 words

Unit 4 assessment professionalism - Essay Example By making the open door policy as an important policy in the organization ensures that the management and the subordinates understand what is required of them as guided by the policy. Further, by ensuring that it is part of policies in the organization is important in creating an organizational culture, which promotes open communication where every member is able to approach any other member of the organization who can address a given issue effectively (Malin, 2000). On the other hand, having a policy in place also helps in ensuring that the scope of what is permissible or not is addressed effective lest it turns the policy in to ineffective one, which causes more problems to the organization. In this case, the policy allows for order in the organization, where members respect each other and that they know what and where the policy is applicable (Anderson and Bolt, 2011). Lastly, a policy ensures that all individuals, both in the management and subordinate understand their responsibi lities towards the policy. Question 2:  As a supervisor, you observe, on numerous occasions, one of your best customers intently abusing two of your most valuable employees. What steps do you take to protect your staff members?   It is import for an organization to ensure that both the employees and customers have a good environment where they can engage each other with respect and professionally. Of great significance is the recognition of the importance of the customer, who should be well served and his/her needs addressed effectively and professionally. However, when customers become abusive on the employees, it is important for the organization to stand up to defend them from such abuse (DuPont, 1998). In many nations including the US, UK, South Africa and many more have legislation, which protects staff by forbidding certain behavior by customers. It is however important to know that the leadership of an

The link between psychology and resistance to change Essay

The link between psychology and resistance to change - Essay Example Resistance to organizational change mainly comes from the people within the organization. This has been described as â€Å"psychological and organizational response† that comes from the attitude of people irrespective of the nature of change (Bovey & Hede, 2001). There are various reasons that have been identified which contribute to resistance to change on the part of employees. The most common factors that have been identified as contributing factors fuelling resistance are inadequate involvement of employees in the change management, ineffective process of communication and inadequate knowledge about change. The biggest manifestation of resistance to change occurs through expression of grievances, lower efficiency, aggressive attitude towards higher management and reduction of output of the organization. In order to understand the concept of resistance to change it is important to understand organizational change. Organizational change can be defined as an adaptation to the changing environment with an objective of improving the performance. There are two broad types of organizational change which can occur the first one can be defined as first order change and the second one is strategic or revolutionary change. In the former one the basic framework of the organization remains unaltered but in the second one the basic framework changes. The earliest mention of resistance was noticed in the article published by Lewin (1947cited in Gravenhorst, 2003) and the subsequent works published in the concept of group dynamics. The works of Coch and French (1948cited in Gravenhorst, 2003) had introduced the idea of resistance to organizational change but instead of properly shedding light on the concept they had rather introduced it as a motivational problem. The works of Watson (1969) had ide ntified that there are multiple stages in which the employees express their resistance to change. The first stage is characterized by

Principles of Time and Stress Management Assignment

Principles of Time and Stress Management - Assignment Example Based on the facts presented in the case, there is no evidence linking organization in which Chet works, Norris Company to his level of stress. Norris Company has a perfect structure with effective reporting chain hence providing every employee with room for growth and development. Every employee knows clearly his/her supervisor in addition to roles and responsibilities. Therefore, Chet’s level of stress is unrelated to the organizational (structural) problems of Norris Company. Instead, such stress level is his making. Some of the personal characteristics that are likely to interfere with Chet’s productivity and contribute to his level of stress include emotional intelligence, cognitive style, personal values, orientation towards change, and core self-evaluation. Chet does not seem to be in a perfect mood and sense in managing himself as well as a relationship with others. The lack or insufficiency of emotional intelligence is seen on how he casually relates to people within the firm. He is of very little concern. No wonder, when he was asked to go through the project he has done very little on the same. In addition, his personal values and cognitive style may cause the decrease in productivity whilst increasing the level of stress. Actually, Chet does not seem to be having the zeal of gathering and processing information, especially on assigned tasks. In any case, Chet’s orientation towards change is not very clear within the case. Therefore, these are personal characteristics with a possibility of affecting productivity and level of stress that Chet is currently experiencing.

Research Critique of a Quantitative Design Paper - 1

Critique of a Quantitative Design - Research Paper Example The research paper focuses on the educational degrees which are acquired by nurses and also reflects their performance and job satisfaction ratio. In the literature review, researchers have tried to relate an impact of education in job satisfaction which does not seem to be the only reason for the contribution to acquiring job satisfaction. The performance of an individual plays an important role in career retention because employees have to justify their education through their performances. The researchers have also tried to relate the reasons of a higher turnover rate with low job satisfaction, which is also considered as an incomplete reason for its justifications. Poor performance and inability to follow ethical guidelines are also the reason for a higher turnover rate. The study had been focused on the educational degrees which are acquired by nurses. They are either Associate’s Degree (AD) or Bachelor’s in Science degree (BS) followed by specialization. The resea rcher did not mention any previous studies that focused on the degree programs and their satisfaction in their respective jobs. This would have given the ratio of degree holders that can retain their job and become the source for job satisfaction. The hypothesis that has been assumed by the researcher contains an assumption that a BS degree would result in job satisfaction of a person and an AD degree would result in better career retention. There are other factors that could result in the increase in job satisfaction and career retention.

Machiavelli, Lao-Tzu and Carnegie Essay Example | Topics and Well Written Essays - 1250 words

Machiavelli, Lao-Tzu and Carnegie - Essay Example Generally, when leaders need to make regular decisions that deal with the day to day running of the organization, they may choose to use democratic leadership to involve their subjects and other subordinates. Where there is the need for most executive and finance based decision to be made also, leaders may keep their cards close to their chest, exercising authoritative leadership. However, judging from the fact that some trend of leadership; not necessarily concerned about leadership style have produced more exemplary results of organizational success than others makes it possible to generally say that one concept of leadership is more effective and relevant than others. In this paper therefore, the works of Machiavelli and Lao-Tzu are compared to argue on which of the two authors offers a more proactive and relevant approach to modern leadership. Relevance and Effectiveness of advice in a Modern day Society To pass judgment on the advice on leadership that is most relevant and effec tive in a modern day society, it would be important to consider the kind of setting within which each of the two leaders gave out their advice and compare that to the kind of society we have today. Machiavelli wrote â€Å"The Prince† from a perspective of authoritarianism, where the prince is seen to be a superior, whose offenses to his subjects must be expected, but cannot be questioned. It is for instance stated specifically that â€Å"the prince cannot avoid giving offence to his new subjects, either in respect of the troops he quarters on them† (c. 3). Meanwhile in modern society, democratic practice is hailed in all facets of life, right from an individual level, to organizational level, then to state levels. On the other hand, â€Å"Thoughts from the Tao-te Ching† can be said to have been written in a state of general peace and calmness in the land. This notion is exemplified with a quote such as, â€Å"The good I meet with goodness; the bad I also meet w ith goodness. Thus I actualize goodness† (p. 121). Given the fact that modern society is currently backed by several pressure groups, international organizations and non-governmental organizations that champion the course of global peace and goodness as against war and violence, the advice given by Lao-Tzu on the need to embrace all with goodness can be said to be the most relevant and effective in a modern day society. There would be several justifications for pointing to Lao-Tzu’s advice on leadership as the most relevant and effective in modern day society. In the first place, most modern theories of leadership can be seen as directed towards the need for current leaders to raise the next generation of leaders right within their midst and in their presence. But to do this, it is important that followers will see diligence and trust in their leaders. It is for this reason Lao-Tzu states that â€Å"Not priding oneself on one’s worth forestalls the peopleâ€℠¢s envy. Not prizing treasures that are difficult to obtain keeps people from committing theft† (p. 98, line 18-20). That is to say that, leaders must see the need to create value in their followers rather than depending on the values of their worth and treasures. Meanwhile, when the advice of Machiavelli on the establishment of

Rhetoric in Protest Music Case Study Example | Topics and Well Written Essays - 6000 words

Rhetoric in Protest Music - Case Study Example A Vietnamese gun boat was rumored to have attacked an American ship. The resolution allowed the United States a carte blanche to invade Viet Nam. For the better part of 16 years, the North Vietnamese Viet Cong fought against South Viet Nam in a bloody battle that claimed roughly six million Asian lives, and 59,000 American lives.1 Although one cannot compare tragedies, Viet Nam was the Holocaust of Asia. The music that encompassed this era was naturally going to be very anti-war. As young men from the countryside, poorer whites, and minorities got shipped off to war in Viet Nam, people in Congress and in Washington sat around and debated and had moral quibbles about whether or not the U.S. should have been in the war in the first place. One rock band which was "most widely known for musical protests against the Viet Nam War"2 was Country Joe and the Fish. There were riches in a mountain, and one of the peoples talked about sharing the riches. The other people, however, took the mountain by force and found a message in lieu of riches that said "Peace on Earth." However, by this time the invading people had "destroyed the treasure in pursuit of it."5 There was another protest song, called "Universal Soldier," written by Canadian singer-songwriter Buffy Sainte-Marie.6 This song was essentially about how people have personal responsibility for war and how fighting hurts everyone. Another protest song, "Eve of Dest... There were riches in a mountain, and one of the peoples talked about sharing the riches. The other people, however, took the mountain by force and found a message in lieu of riches that said "Peace on Earth." However, by this time the invading people had "destroyed the treasure in pursuit of it."5 There was another protest song, called "Universal Soldier," written by Canadian singer-songwriter Buffy Sainte-Marie.6 This song was essentially about how people have personal responsibility for war and how fighting hurts everyone. Yet another protest song, written by folk singer Bob Dylan, is entitled "Blowin' in the Wind."7 The song asks many deep questions, basically all about "peace, war, and freedom."8 Another protest song, "Eve of Destruction," is a protest song written by P.F. Sloan in 1965.9 The song has to do with the end of the world. It represented the feelings that people had during the Viet Nam war era, in terms of what the United States was facing on a daily basis, seeing their youth be ground to bits in a senseless land war in Asia. One of the most frequently used lines today from the song is "You're old enough to kill, but not for votin'," which "refer[red] to the fact that in the United States, men were subject to the draft at age 18, while at that time the minimum voting age (in all but four states) was 21. Additionally, "The song makes reference to Selma, Alabama, where Bloody Sunday took place'According to Sloan, the lyric 'The pounding of the drums the pride and disgrace' relates to the Kennedy assassination."10 The song "If I Had a Hammer" was written by Pete Seeger and Lee Hays.11 Written in 1949, this song did not have enormous popularity when it was first released. Rather, it was recorded 10

Confessions Essay Example | Topics and Well Written Essays - 750 words

Confessions - Essay Example Before confession, an old woman named Ryan, who was also his teacher, was the main person who framed his views about religion and the hereafter. She was the one who would mention hell every now and then. She always had a candle in her purse, which she used to symbolize hell. She would ask boys to hold a finger in the flame, and would tell that it was nothing as compared to eternal burning in hell. â€Å"Then she asked were we afraid of holding one finger-only one finger! - in a little candle flame for five minutes and not afraid of burning all over in roasting hot furnaces for all eternity† (O’Connor 2) was what she would tell the boys. Jackie got the idea that religion was all about burning people who did wrong deeds. He knew that life did not matter, as all that mattered was the hereafter in which God had to burn people in â€Å"hot furnaces† (2). Ryan was responsible for outlining these ideas of Jackie’s, as she would say, â€Å"All eternity! Just thin k of that! A whole lifetime goes by and it's nothing, not even a drop in the ocean of your sufferings† (2). Jackie’s perception of confession before the priest was also very pessimistic, and this perception had also been granted by the off-putting Mrs. Ryan. She had mentioned an account of a man who had made a bad confession. He stayed in guilty for many days to come, and finally went to priest for correcting his confession; but, he got burnt the night before the confession. For Jackie, that was the consequence of a bad confession, because he says, â€Å"This story made a shocking impression on me† (2). Hence, he believed that a bad confession led to horrible death. Moreover, he also believed that he was a great sinner, as Ryan would mention, off and on, that it was important to examine the conscience to be a good person. She would ask the boys if they loved their parents and other people whom they knew; and, Jackie knew that he was an ultimate sinner because he hated his grandmother and his sister. â€Å"I had no hope of ever doing anything else† (3) means that Jackie had become hopeless because his perception of religion had been deteriorated in a very bad way. That is why, the day he was going to confess, he looked back at the houses and metaphorically thought that it was like â€Å"Adam's last glimpse of Paradise† (4). However, Jackie confessed. It was a heart-wrecking experience for him. He could not find the courage in the first instance; but, he confessed before the priest the second time he got the chance to speak it all out. To Jackie’s surprise and contrary to what Nora had told him, the priest proved to be very understanding. He listened to Jackie’s intentions of killing the grandmother and Nora, and gave him three Hail Marys. That changed the world for Jackie. Previously he had thought of religion as a freaking thing that intended to give punishments only; but now, he understood that religion was not scary. He says, â€Å"I knew now I wouldn't die in the night and come back, leaving marks on my mother's furniture† (9), which shows that he was not worried of burning due to a bad confession or burning in hell anymore. Before confession, his state of mind was upsetting, which shows when he says, â€Å"the wind whistled outside so that the silence within seemed to crackle like ice under my feet† (4); but, after the confession his mental state had totally changed, which shows when